Your Safety is our Number One Concern
Infection control has always been a top priority in our practice. We follow recommendations and guidelines made by the American Dental Association (ADA), the Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). This allows us to make sure that our infection control procedures are up-to-date and enables us to provide the safest environment for our patients and their family members.
During this time, we have implemented additional safety precautions to help protect our patients and team members.
- Upon scheduling an appointment, we will go over a COVID-19 screening questionnaire. You’ll be asked those same questions again when you arrive at the office for your reserved appointment. Please take your temperature the morning of your appointment. We will confirm no fever with a contactless thermometer upon your arrival. The screening questionnaire and temperature reading must be done prior to your appointment, so we are asking our patients to check-in 15 minutes before their scheduled appointment time.
Following the ADA and CDC guidelines you’ll be asked the following questions:
- Do you have a fever, or have you felt hot or feverish recently (14-21 days)?
- Do you have shortness of breath, or other difficulties breathing?
- Do you have a cough?
- Any other flu-like symptoms, such as gastrointestinal upset, headache or fatigue?
- Have you experienced recent loss of taste or smell?
- Are you in contact with any confirmed COVID-19 positive patients?
- Are you over the age of 60?
- Do you have heart disease, lung disease, kidney disease, diabetes or any auto-immune disorders?
- Have you traveled in the past 14 days to any regions affected by COVID-19?
- We will postpone treatment for any patient who has experienced or been in contact with someone who has experienced COVID-19 symptoms within 14 days of the scheduled appointment date.
- If you are over the age of 65 or have preexisting health conditions (as recommended by CDC) such as diabetes, chronic lung disease or asthma, serious heart conditions, are immunocompromised, or chronic kidney or liver disease, we recommend you do not visit the office at this time. If you fall into this category but need to accompany a child or family member for a visit, please call our office as we will handle this request on a case-by-case basis.
- We ask that patients enter the office unaccompanied, if possible. For those patients who need a guardian to accompany them, we ask that this be limited to a single family member.
- We will be scheduling appointments in a manner that promotes physical distancing and allows for adequate time for us to disinfect all areas of use in between patient appointments.
- Upon arrival at our office, call us before entering the office to let us know you have arrived. We will call or text you once the office is ready for you to enter.
- Every person entering the office is expected to wear a face covering and will be asked to sanitize their hands immediately upon entry.
- Our waiting room will no longer offer magazines, coffee stations, children’s toys, and so forth, since these items are difficult to clean and disinfect.
- Air Scrubbers air filtration & purification system has been installed in our office to help improve the air quality for all patients and our team. This system kills the contaminants and airborne pathogens in the air as they pass through a titanium oxide coated honeycomb filter and a strong UV germicidal light.
We continue to adhere to OSHA infection controls standards:
- We wipe down and disinfect all door handles, restrooms, and other common areas in the entire office.
- Before you enter the operatory room, all surfaces have been cleaned and disinfected.
- Disposable protective covers are replaced after each patient.
- Dental instruments are sterilized between patients.
- Disposable dental tools and needles are never reused.
- Cook and all our team members use universal precautions, transmission precautions and will be wearing all the recommended PPE (Personal Protective Equipment): disposable gloves, face masks and eye protection; and perform regular hand hygiene with antimicrobial soap and water.
- We use Dry-Shield aerosol-extraction device on all aerosol-generated procedures to remove aerosol particles.